Upload failure#

The upload fails because of a missing source.

Scenario#

The New upload view displays a Source input field with a drop-down menu.

Issue#

  • The Source field is marked as mandatory.

  • The drop-down menu is empty. Therefore, it is not possible to make any valid selection.

  • Since a mandatory field is left empty, the upload fails.

Cause#

  • Either no user groups are configured in EclecticIQ Intelligence Center;

  • Or EclecticIQ Intelligence Center has one or more configured user groups, but the current user is not part of any existing group.

Solution#

The current user needs to be part of an Intelligence Center user group to be able to upload files manually.

If there are no configured user groups:

  • Create a group.

  • Add the current user to it.

If the current user is not part of any existing group:

  • Add the current user to an existing group.

After you are done, proceed to manually upload the files again.